If you had unpaid fees you wouldn't be able to get into POL to begin with, let alone to the FFXI log in screen. It's not too uncommon for content IDs to deactivate themselves after payment methods change or get skewed from POL. It happens once in a blue moon, but a bit too often for others it seems.
Unfortunately because of the maintenance, you won't be able to reactivate them right now.
POL?
POL?
Artemicion said:
Asura.Arkanethered said:
I just wanna know how 1 account with no mules has a reactivation of $42
Dunno. That's the equivalent of three months of unpaid fees.
The last update to the [EU]Registration Server Maintenance (Mar. 31) thread on the official forums says:
The NA thread has had no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
Quote:
[EN]Registration Server Maintenance (Apr. 2): Follow-up 2
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
The NA thread has had no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
Artemicion said:
If you had unpaid fees you wouldn't be able to get into POL to begin with, let alone to the FFXI log in screen. It's not too uncommon for content IDs to deactivate themselves after payment methods change or get skewed from POL. It happens once in a blue moon, but a bit too often for others it seems.
Unfortunately because of the maintenance, you won't be able to reactivate them right now.
Unfortunately because of the maintenance, you won't be able to reactivate them right now.
When is this god forsaken maintenance over?
I'm more then a little pissed right now.
Gilgamesh.Ianpyst said:
The last update to the [EU]Registration Server Maintenance (Mar. 31) thread on the official forums says:
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
Quote:
[EN]Registration Server Maintenance (Apr. 2): Follow-up 2
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
So pretty much just means anyone that just got *** by this shitty bug they should have known would happen is *** in terms of reactivating for god knows how long cause they don't seem to know how to run a simple *** business?
Yeah ... they can keep their ID *** this game, now I remember why I quit in the first place.
Sylph.Liltrouble said:
Artemicion said:
Asura.Arkanethered said:
I just wanna know how 1 account with no mules has a reactivation of $42
Dunno. That's the equivalent of three months of unpaid fees.
That would seem to make a lot more sense.
Also what happened to me is when I changed payment info, I forgot that my old old card never required that "verified by visa" ***, and SE let it slide since I never purchased any additional services. But the moment I switched my card and went for a server transfer, SE went through with the purchase but because I didn't "verify" SE as a trusted vendor to my card, they closed down my account cause the bank never let that fee go through. Perhaps this could be related to your issue?
Leviathan.Catnipthief said:
Gilgamesh.Ianpyst said:
The last update to the [EU]Registration Server Maintenance (Mar. 31) thread on the official forums says:
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
Quote:
[EN]Registration Server Maintenance (Apr. 2): Follow-up 2
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
So pretty much just means anyone that just got *** by this shitty bug they should have known would happen is *** in terms of reactivating for god knows how long cause they don't seem to know how to run a simple *** business?
Yeah ... they can keep their ID *** this game, now I remember why I quit in the first place.
Relax, this has nothing to do with the game itself.
Simply registration services are down for maintenance and due to the wacky nature of letting everyone go through April for free, there will be a few more time consuming snags.
I wonder if I can call them and reactivate?
or chat or w/e the other method is >.>
or chat or w/e the other method is >.>
So, theroetically, since I have no unpaid fees, just a recently changed CC info. I should be able to log in without any problems once maint is over, correct?
I paid for abyssea in feb.... along with the reactivation.... Bank statement shows payments for feb, march and all three abyssea expansions.
I wish that their unpaid fee screen actually itemized what was unpaid and when.
I wish that their unpaid fee screen actually itemized what was unpaid and when.
Sylph.Liltrouble said:
So, theroetically, since I have no unpaid fees, just a recently changed CC info. I should be able to log in without any problems once maint is over, correct?
What you need to do is make sure POL has documentation that -you- are the same customer as on your new card, and have already paid for the month of March, thus this payment information change is not content ID related, should not have you billed as payments were already made. Just on an older card.
Artemicion said:
Leviathan.Catnipthief said:
Gilgamesh.Ianpyst said:
The last update to the [EU]Registration Server Maintenance (Mar. 31) thread on the official forums says:
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
Quote:
[EN]Registration Server Maintenance (Apr. 2): Follow-up 2
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
This is an update regarding the previously reported extension of Phase 2 of the PlayOnline registration server maintenance.
We regret to report that the currently on-going PlayOnline registration server maintenance will be extended for an as of yet undetermined amount of time.
We will issue a notification as soon as additional information is available.
We deeply apologise for the repeated extension and any inconvenience it may be causing.
The NA thread has no updates. Neither mention any of these issues that are being discussed here or on the official forum support threads (which i am also experiencing both the content id and unpaid fees message on two separate account on same CC, and yes the CC has more than enough money).
So pretty much just means anyone that just got *** by this shitty bug they should have known would happen is *** in terms of reactivating for god knows how long cause they don't seem to know how to run a simple *** business?
Yeah ... they can keep their ID *** this game, now I remember why I quit in the first place.
Relax, this has nothing to do with the game itself.
Simply registration services are down for maintenance and due to the wacky nature of letting everyone go through April for free, there will be a few more time consuming snags.
The fact that they didn't foresee this happening ... kinda makes me worry :/
Always expect something to happen and always have some way of damage cleanup otherwise your gonna have some unsatisfied and unhappy customers.
Now unless they say "oops lol, u can reactivate nao" and not just "oh yeah registration servers will be down for a week roflmao u can't play harhar" then I'll be fine >.>
Partly my fault for procrastinating and uh ... not changing my CC info :x
Asura.Arkanethered said:
I paid for abyssea in feb.... along with the reactivation.... Bank statement shows payments for feb, march and all three abyssea expansions.
I wish that their unpaid fee screen actually itemized what was unpaid and when.
I wish that their unpaid fee screen actually itemized what was unpaid and when.
Did you buy those expansions and reactivate on February? Cause the bill for reactivating any content ID will not be billed til the first of the following month. Which looks like a double charge, but really is simply last month and the current month being billed at the same time.
Either way that's weird because optional services like expansions, server transfer, etc. are billed immediately upon purchase.
POL has always been pretty faulty when it comes to organization and consistency for the billing process, but knowing how they're supposed to function and keeping an eye open on maintenance and having tabs on payment info and movement can be made to your advantage.
Artemicion said:
POL has always been pretty faulty when it comes to organization and consistency for the billing process, but knowing how they're supposed to function and keeping an eye open on maintenance and having tabs on payment info and movement can be made to your advantage.
I just wish they would dump POL for xi, it's such a shitty unreliable piece of garbage lol.
Leviathan.Catnipthief said:
Artemicion said:
POL has always been pretty faulty when it comes to organization and consistency for the billing process, but knowing how they're supposed to function and keeping an eye open on maintenance and having tabs on payment info and movement can be made to your advantage.
I just wish they would dump POL for xi, it's such a shitty unreliable piece of garbage lol.
Agreed. What's funny is before it became owned by SE, it was supposed to be a gigantic client used for all sorts of online multiplayer games, including Medal of Honor, back when it was still only WW2 oriented. After that fell through it became a quirky database/archive for various SE games, which then eventually became SE's derpy interface and billing system for FFXI.
Artemicion said:
Leviathan.Catnipthief said:
Artemicion said:
POL has always been pretty faulty when it comes to organization and consistency for the billing process, but knowing how they're supposed to function and keeping an eye open on maintenance and having tabs on payment info and movement can be made to your advantage.
I just wish they would dump POL for xi, it's such a shitty unreliable piece of garbage lol.
Agreed. What's funny is before it became owned by SE, it was supposed to be a gigantic client used for all sorts of online multiplayer games, including Medal of Honor, back when it was still only WW2 oriented. After that fell through it became a quirky database/archive for various SE games, which then eventually became SE's derpy interface and billing system for FFXI.
thank god it fell though on everything else :/ I can't stand this ***.
Is there any say anywhere about when I can at least reactivate?
I was hoping to skillup on war :x
I was hoping to skillup on war :x
oh nevermind Found it ... I think
Funny... they had no problem takin the 9 bucks for the expansion but OH WAIT! you can't play herp derp.
Should just ask if you want to change payment method to new card since obviously you paid with a different card cause the old one is useless :/
Silly se.
Should just ask if you want to change payment method to new card since obviously you paid with a different card cause the old one is useless :/
Silly se.
I got this msg on my 3 accts and SE wont let me change my membership status UCS 5024 ><
so, it's 3 hours past when the maint should be done, yet you cant reactivate yet, *** SE -_-
Phoenix.Valefar said:
so, it's 3 hours past when the maint should be done, yet you cant reactivate yet, *** SE -_-
Yeah it's been prolonged "Indefinitely" as in they don't know, as in they can't get it working :/
Wow went to slep expecting this to be resolved by time I woke up, guess not. Same crap still happening when I try logging on, has SE at least recognized the issue?
Why won't it let me reactivate my content ID?!?
Asura.Kresaera said:
Why won't it let me reactivate my content ID?!?
kk, another stumper... how come I can log in and everything, but my husband (Who's account is linked to mine and uses the same CC) says his fees aren't paid
Asura.Kresaera said:
kk, another stumper... how come I can log in and everything, but my husband (Who's account is linked to mine and uses the same CC) says his fees aren't paid
That I can't answer, but I'm having the same issue also. My husband account active but his content ID is missing and my account is fully closed saying that I owe $29.97 (back on the 2nd week of march I had bought all 3 Abyssea xpacks). I have more then enough funds to cover the amount and yet it appears that SE didn't even try to take the money or something else on their end is messed up.
Phase 2 of the extended PlayOnline registration server maintenance was completed at Apr. 2, 2011 14:10 (GMT).
We deeply apologise for the repeated extension and any inconvenience it may have caused.
Just posted under EU maintenance thing.
US here and still getting error when reactivating, so either it takes time to "apply" or they just don't know how the *** to fix anything.
We deeply apologise for the repeated extension and any inconvenience it may have caused.
Just posted under EU maintenance thing.
US here and still getting error when reactivating, so either it takes time to "apply" or they just don't know how the *** to fix anything.
Leviathan.Catnipthief said:
Phase 2 of the extended PlayOnline registration server maintenance was completed at Apr. 2, 2011 14:10 (GMT).
We deeply apologise for the repeated extension and any inconvenience it may have caused.
Just posted under EU maintenance thing.
US here and still getting error when reactivating, so either it takes time to "apply" or they just don't know how the *** to fix anything.
We deeply apologise for the repeated extension and any inconvenience it may have caused.
Just posted under EU maintenance thing.
US here and still getting error when reactivating, so either it takes time to "apply" or they just don't know how the *** to fix anything.
Joy...time to log on to xbox and reput in cc information
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