I suspect many old players such as myself are returning after hearing the update news. I have been having a TERRIBLE time contacting SE to change my SE password and am in search of a phone number to call.
Chat Support is currently taking 4+ hours to talk to a representative, with no indication of an ETA, no audio feedback for when someone actually gets to you, and a poorly coded chat interface.
The first time I went to grab a drink - came back and the rep had come and gone.
4 hours later another rep gets to me, as I type my third line of response I press backspace and I am redirected to the previous page.
As I type this I'm in line for a THIRD TIME and I'm getting pretty frustrated at this asinine process.
/please/ tell me they still have a manned phone support line with waits under 4 hours.