Goodbye Everyone. Got Absolutely No Clue Why.

The good ones always get the shaft sir.

Exactly, if you care enough you will try and try again. You insist you didn't cheat, so either you did and got caught and don't want to admit it, or you just got screwed by some billing error which is fixable. Beg, ***, plead, do whatever till you get someone who can help you.

Kinda sad you have to work so hard to get SE to take your money. SE's reputation for merciless banning (especially a few years ago with the massive cullings) and poor customer service reach potentially millions of potential customers. Having fun in xp parties or doing events doesn't make the news. Massive bans and NM's that take 24h+ to kill DO make the news. One ounce of bad press can outweigh a ton of positive word-of-mouth. SE needs to work harder to keep the people they have happy, because the new people aren't coming to replace them.

merciless bannings are good, keeps the players in check. Poor customer service though isn't. Even so, the ammount of times you'd need CS should be very few. I've never had to call them up before. GM calls were fine for when I had to contact them.

What I mean by "merciless" was including the BS bannings like with the people NPC-ing their gardening products on multiple characters and accounts, or with other nonsense like banking errors. There should really be a demerit system. Do people still get banned for Windower?

I used to use CnB/Crysta.

I thought of that being a total hassle. I looked around on SE Management System site, and found a thing called 'using your credit card'. This to me, is like using the original paying that we always had since, forever.

No one, ever, should be having a problem with making their payments if they do that option. So freaking easy and so damn convenient.

And I agree, if you did something wrong, SE WOULD E-MAIL you about a banning. Even though, we all can agree that SE is full of ***99% of the time, I am pretty sure that they would have contacted you through an E-Mail.

If you are really wanting to get back into gaming again:

1) Call your bank, see if everything checks out fine.
2) Double check your payment via SE Management System.
3) CALL SE AND KEEP CALLING THEM TIL YOU GET AN ANSWER.
EDIT-4) Make sure your card hasn't expired at all (had a problem with this).
When I came back to Vana'diel a few years ago, I had to keep calling them like mad to get any information to return to 11. It is a pain in the *** thing to do, but I was intent on playing with my friends again.

I hope this helps you, OP.

I have heard of this too. CnB double charging, then when you complain and go to the bank over the error, and they get you your money back, SE will ban you. See it a few times. I just use my debit card. If there is an issue, like when i lost my card and had a new one issued, the exp dates didn't match, so they locked my acct, and I had to pay the reactivation fee.

Also, LS member just got his acct banned for payment reasons. They won't go into details with him though, after 6-7 calls

good luck with everything! see you in ffxiv?

i miss you already ._. come back to meeeeee~

Had an account banned back years ago, even refused to use windower for fear of getting banned.... didnt help. Called SE several times refuses to tell what the reason was. The best answer out of hours and DAYS of calling was that it was related to the living address.. then years later after the ban, received a snail mail stating my account has been banned and no reason given again and on top of that the POL ID that was enclosed wasnt even my ID.

Not only do they have poor costumer service.. but they are just plain *** holes.. I can totally see why the OP would just walk away and not come back.