FFXI Payment: Error 401 & 601
FFXI Payment: Error 401 & 601
Same for me, tried 3 cards 2x debit and 1 credit all 3 tied to different bank accounts and it wouldnt accept any. The odd thing i found after some digging is the SE account has 3xFFXI and 2xFFXIV the 2 FFXIV renewed with no issue on the 28th and all 3 FFXI failed to renew, all same SE account, same card, been the same way for years. Maybe its like they said above and its a fraud system. ill give it a week and see if i can update to a card again.
Well, the fraud system is a real and consistant thing. Given the number of people reporting issues here, and the fact most of them haven't had issue before, it sounds like this may be an actual technical problem. If it were just the fraud system, wouldn't expect to see so many people having problems out of nowhere.
[+]
I have been using the same card for 10 years and got the 601 error. I just tried with 5 different credit cards and all of them came out with the same 601 error. I ended up using PayPal to purchase Crysta. Hopefully, they fix the direct payment soon.
They just did maint today from 10 jst to 1am jst so they probably screwed something up
(8 ish hours ago)
(8 ish hours ago)
Surprise! This must be what they were talking about to ring in the new year.
I thought this was just me screwing something up. I had the literal same issue this morning. I had to buy crysta with PayPal and renew that way
same thing happened here, i thought it was just me.
FFXI and FFXIV use the same account system and lots of ff14 players are having it too.
Same thing. Had to use paypal.
*** Squeenix did something.
*** Squeenix did something.
It impacting XIV players made sure it was fixed pretty quick.
Received this automated message this morning. I entered my card information that I had used prior to this issue and it was accepted. Looks like whatever problem they had on their end was fixed. They probably made a bit of extra money off addicts (like me) who bought more than they needed to in Crysta to be able to play over the weekend.
Quote:
Recovery from Account Management System Issue (Dec. 30)
The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.
[Date & Time]
Dec. 30, 2022 8:00 to Dec. 31, 2022 19:00 (PST)
Dec. 30, 2022 16:00 to Jan. 1, 2023 3:00 (GMT)
[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
- Applying for a Home World Transfer
- Purchasing or restoring content ID
- Purchasing expansion content or extra scenarios
[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta
[Affected Services]
- Payments with credit card, ELV, PayPal, or Boletobancario
The payment processing company experienced technical difficulties with its system at the time below.
As a result, an error may have occurred when the operations below were performed, but the issue has been resolved, and the system can now be used normally.
[Date & Time]
Dec. 30, 2022 8:00 to Dec. 31, 2022 19:00 (PST)
Dec. 30, 2022 16:00 to Jan. 1, 2023 3:00 (GMT)
[Details]
An error may have occurred when using a credit card or ELV and performing the following operations:
- Registering or changing method of payment
- Purchasing a security token
- Applying for a Home World Transfer
- Purchasing or restoring content ID
- Purchasing expansion content or extra scenarios
[Details]
An error may have occurred when using a credit card, ELV, PayPal, or Boletobancario and performing the following operations:
- Charging Square Enix Crysta
[Affected Services]
- Payments with credit card, ELV, PayPal, or Boletobancario
Asura.Hya said: »
Received this automated message this morning. I entered my card information that I had used prior to this issue and it was accepted. Looks like whatever problem they had on their end was fixed. They probably made a bit of extra money off addicts (like me) who bought more than they needed to in Crysta to be able to play over the weekend.
I will have you know that I can quit any time I want! [Ron Howard's voice] "He couldn't."
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