I like customization, but I despise the random elements and the absolute time and gil sink that they can be.
As for multiple pieces for different tasks, then you get into the "having to use a super-specialized lua to play at all" which, even though I use them, still is sort of irritating to be reliant upon them like that.
It's just not a system designed for casual players to really excel with, and that's kind of a a *** where, in a situation like FFXI where any dedicated players who have been there consistently don't have time to be hardcore about XI anymore because we have jobs and lives now, where we didn't when it all started and things were so crazy.
It just doesn't mix well with the mindset so many people have of "if it's not maxed and the best, you're a terrible player".
It's been a huge gripe of mine ever since augments started in earnest back with the tatters. Sure there was other gear before that, but it was rubbish, so no one cared.
Edit: Not looking for everything to just be handed to us, either, so let's nip that (potential) retort in the bud.
Just feels to me like they could go about things slightly differently.
Oh, and I'd kill for content that requires balanced parties and no zerging/swapping for buffs/etc. You know, the kind of content where a corsair can really shine! ^^
But I'll stop now, lest I be accused again of derailing or posting inappropriately on a topic.