|
|
[Dev] Xbox Freezing, Voidwatch, and Tanaka Issues
 Cerberus.Oseryu
Server: Cerberus
Game: FFXI
Posts: 295
By Cerberus.Oseryu 2012-02-29 20:54:05
OMG This just made my day <3 FINALLY they're doing something about this! TY OP
By Fupafighters 2012-02-29 21:15:14
Have any of you tried to use tractor on someone who is playing on the 360 and see if they still have to restart? As doesn't tractor cause the zone to reload? Xbox dont lag out, they freeze. So can't accept the tractor.
Cerberus.Yunabell
Server: Cerberus
Game: FFXI
Posts: 40
By Cerberus.Yunabell 2012-02-29 21:53:16
Will this also fix the little freezes it gets when you zone every time? Where every time you zone it freezes for like a few seconds, it's so annoying...
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2012-02-29 23:54:01
doubt it
Carbuncle.Enuyasha
Server: Carbuncle
Game: FFXI
Posts: 262
By Carbuncle.Enuyasha 2012-03-01 00:23:04
| 02-29-2012 05:09 PM | | Camate | | Community Rep |  |
| Greetings! There was another update from Yoji Fujito in regards to the Xbox 360 freezing issue during Voidwatch that I would like to share with you all. Yoji Fujito said: Thank you very much for your patience. I’d like to report that we are in our final adjustment phase for the program fixes of the areas that are causing the freezing issue. Currently, we’ve run our tests and the edited program is displaying the behavior that we envisioned. However, there are still some bugs that are left, similar to what was expressed in Producer Tanaka’s previous comment. We are at the point where we would really like to prepare a Xbox 360 version test server and have everyone check this out, but the test server is setup for the Windows versions and it is not possible. Since the Xbox 360 version functions with a system that is similar to the Windows version, we will apply the same treatment to the Windows version and monitor the situation. Since the Windows version itself has a large amount of effects that consume a lot of memory, this should also lighten this up as well. Also, this current issue has to do with effect textures, so it will be possible to fix this without affecting the specs if this bug occurs. We would really appreciate it if everyone who tests the game on the test server could keep an eye out for this and send in reports. Things to observe: All effects. Below are examples: Effects when players use weapon skills, magic, and abilities
Effects when enemies use their abilities
Effects displayed in cut scenes
Effects from item and equipment usage
What to look for: In the case that any of the above problems occur, please let us know with a detailed bug report what happened and in what case it happened. Also, once everything is running properly on the test server we will applying the edit program to a version update in the near future. Thank you all very much for your cooperation and support. |
| |
INB4 they make it worse by copy pasting "similar" code that doesnt fit where it was pasted :|
By Gimpness 2012-03-01 01:15:07
Every time i zone from any area into any other area my xbox freezes for a bit... then unfreezes. Anyone else have that issue?
It just hangs for 2-3 seconds then goes back to normal? I get that. I used to get this on PC :3 It just fixed itself after a while though, no idea what it was.
I still get spellcast lockups though, annoys the ***outta me.
VIP
Server: Siren
Game: FFXI
Posts: 14552
By Siren.Kalilla 2012-03-16 17:58:17
| 03-16-2012 05:32 PM | | Camate | | Community Rep | |
| Howdy!
I’d just like to give another update on the status of the Xbox 360 freeze issue.
We have performed tests with the editing program applied to the Windows version and a number of minute problems have been eliminated. As such, we will be implementing the current editing program into the game during this month’s version update.
We would like to keep a close watch on this even after the version update, so if you see any problems, please be sure to let us know! | |
Server: Odin
Game: FFXI
Posts: 11417
By Odin.Minefield 2012-03-16 17:59:27
As long as I don't have to log out/in anymore, I'll be happy. That ***is annoying.
Server: Leviathan
Game: FFXI
Posts: 1907
By Leviathan.Quetzacoatl 2012-03-16 18:02:00
As long as I don't have to log out/in anymore, I'll be happy. That ***is annoying. This. The fix will save so much more time, it's staggering.
VIP
Server: Siren
Game: FFXI
Posts: 14552
By Siren.Kalilla 2012-03-16 19:09:30
It was said in a previous post but this isn't just for xbox anymore, it will fix various PC issues as well (probably cause issues as well).
Server: Asura
Game: FFXI
Posts: 2518
By Asura.Dominate 2012-03-16 19:10:44
You mean it will probably cause more issues than it will fix? :p
Leviathan.Draylo
Server: Leviathan
Game: FFXI
By Leviathan.Draylo 2012-03-16 19:14:32
Man, I don't even play on xbox and that logging in/out ***is so irritating lol. Wastes time and I gotta invite em back!
Server: Bismarck
Game: FFXI
Posts: 2854
By Bismarck.Bloodbathboy 2012-03-16 19:39:40
Mine freezes all the time. Hate Xbox!!
[+]
Server: Phoenix
Game: FFXI
Posts: 1285
By Phoenix.Dramatica 2012-03-16 19:40:41
No excuse for anyone to be playing this game on xbox really, this game can be played on such ***computers.
Cerberus.Kiori
Server: Cerberus
Game: FFXI
Posts: 298
By Cerberus.Kiori 2012-03-16 20:10:13
Phoenix.Dramatica said: »No excuse for anyone to be playing this game on xbox really, this game can be played on such ***computers. I rather play on my xbox then my "***computer" that chops the graphics so badly where the frame rate drops below to the point of actually being able to see my party member's HP drop until it is 0...no thanks...I'll stick to my xbox...My computer is a 04, had a better model until water got spilled on it so it doesn't even work.
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2012-03-16 20:22:37
Phoenix.Dramatica said: »No excuse for anyone to be playing this game on xbox really, this game can be played on such ***computers. I rather play on my xbox then my "***computer" that chops the graphics so badly where the frame rate drops below to the point of actually being able to see my party member's HP drop until it is 0...no thanks...I'll stick to my xbox...My computer is a 04, had a better model until water got spilled on it so it doesn't even work.
how do you spill water on a computer?
and a computer from 04 isn't ***, unless it was ***when you bought it.
then again that depends a lot on the person who owns it and what software is on it.
I've played on all the systems and each has their own niche
Server: Cerberus
Game: FFXI
Posts: 1
By Cerberus.Immortalchaos 2012-03-16 20:56:38
Well, pretty much the best way not locking up on Xbox 360 is actly log off go to back to the your character's Select Screen an log back in after everytime you do Voidwatch. This has help me out alot so I thou for thou Xbox 360 player's as well. But, ya they do need fix it =o
Bahamut.Jetackuu
Server: Bahamut
Game: FFXI
Posts: 9001
By Bahamut.Jetackuu 2012-03-16 21:07:15
Cerberus.Immortalchaos said: »Well, pretty much the best way not locking up on Xbox 360 is actly log off go to back to the your character's Select Screen an log back in after everytime you do Voidwatch. This has help me out alot so I thou for thou Xbox 360 player's as well. But, ya they do need fix it =o
they need to clean up the games code, bottom line.
it will make a better game for all involved, not just xbox.
 Carbuncle.Xenhas
Server: Carbuncle
Game: FFXI
Posts: 664
By Carbuncle.Xenhas 2012-03-16 21:15:51
Let's hope this is going to fix the new ADL oblivion smash crashing issue.
Phoenix.Bomber
Server: Phoenix
Game: FFXI
Posts: 457
By Phoenix.Bomber 2012-03-16 21:23:33
Phoenix.Dramatica said: »No excuse for anyone to be playing this game on xbox really, this game can be played on such ***computers. I rather play on my xbox then my "***computer" that chops the graphics so badly where the frame rate drops below to the point of actually being able to see my party member's HP drop until it is 0...no thanks...I'll stick to my xbox...My computer is a 04, had a better model until water got spilled on it so it doesn't even work. I love your avatar :D
VIP
Server: Siren
Game: FFXI
Posts: 14552
By Siren.Kalilla 2012-04-02 14:56:06
| 03-30-2012 01:54 PM | | Camate | | Community Rep | |
| Greetings!
With the version update that just took place the other day, countermeasures have been implemented for the issue where the Xbox360 would freeze due to many in-game effects going off.
Regarding the issue where the game freezes for a short period of time upon zone change, this is due to the loading of game data from local resources. In the case the freeze issue does not resolve after a certain period of time, we believe it may be due to another cause, so please send us the details if you encounter this.
(The issue where the game freezes for a short period of time also occurs in the Windows version.)
On a side note, in regards to the issue where the light from the lantern shines directly on the ground, which has been occurring after the March version update, the QA team has confirmed this issue under testing environments. We are working on this matter to have it resolved and will give an update once there is progress. Thank you for your patience and we apologize for any inconveniences these issues may cause.
(This issue also occurs in the Windows version) | |
Caitsith.Sai
Server: Caitsith
Game: FFXI
Posts: 702
By Caitsith.Sai 2012-04-02 14:59:34
Top 3 update of all time. (For us xbox users)
| 02-14-2012 04:51 PM | | Camate | | Community Rep | |
| Greetings!
Producer Hiromichi Tanaka commented earlier on the Xbox freezing issue during Voidwatch battles and I would like to share it with you all.
Hiromichi Tanaka:
| I would like to inform you of the current progress with the XBOX360 freezing issue.
I apologize for the inconveniences this has caused. |
Issue
For FFXI, the necessary renderings in-game are deployed from read memory files and then displayed.
The effect management program receives requests for necessary in-game effects, requests the effect file, and plays it back at the deployment stage from memory or opens the effect files that are not necessary due to area changes, etc.
Files that are being read consume memory, while files that are opened free up memory.
The necessary structuring for effect rendering is contained in effect files.
Models, sound, sequences, textures, and other things are packed and when organized together it makes it possible to render a single magic spell or other things.
The effect management program has a cache feature so that even if the same magic spell is requested, as long as it has already been deployed from memory, it will re-use the existing memory without reading the file. This feature quickly responds to effect requests and will not use up free memory space, but for other effect requests it needs to read the file and it consumes memory. As the amount of things that need to be read increase, memory consumption increases as well.
Currently these types of effect files are remaining in memory more than we had thought and as a result it is causing termination due to a lack of memory. As a countermeasure to this, we are monitoring the cases where memory consumption is large and adding a process to open these effects that are not being utilized.
With this addition, it will be possible to free up memory and inhibit the things that cause insufficient memory while playing.
Current Status
For the hardware specs of the 360, memory that stores textures and memory that stores things other than textures are shared, creating a scenario where there are situations that easily cause insufficient memory. Due to this, when we first confirmed the occurrence of insufficient memory we tried to open the effect textures that were being shared; however, there were cases where program termination would occur during playback and we were forced to change our approach.
Also, when adding an open process, we discovered a number of areas for insufficient memory that we did not expect, so we proceeded to handle this as well so that problem would not worsen.
Currently, we changed this so not only the textures, but all effect files in general would be covered by the open process and we are now performing tests in test environments and official client. Unfortunately, even with this, problems related to textures are occurring, and we are currently trying to eliminate the problems one by one.
At any rate, we are working on this with higher priority than other content development, but we are behind on this, diving into this situation where nothing has been fixed. Unfortunately these fixes didn’t make it in time for the version update that just took place; however, the programmers are working their hardest to make it for the March version update.
If there are any significant developments with this issue I will be sure to let you all know.
| |
| 02-29-2012 05:09 PM | | Camate | | Community Rep | |
| Greetings!
There was another update from Yoji Fujito in regards to the Xbox 360 freezing issue during Voidwatch that I would like to share with you all.
Yoji Fujito said: Thank you very much for your patience.
I’d like to report that we are in our final adjustment phase for the program fixes of the areas that are causing the freezing issue.
Currently, we’ve run our tests and the edited program is displaying the behavior that we envisioned.
However, there are still some bugs that are left, similar to what was expressed in Producer Tanaka’s previous comment.
We are at the point where we would really like to prepare a Xbox 360 version test server and have everyone check this out, but the test server is setup for the Windows versions and it is not possible.
Since the Xbox 360 version functions with a system that is similar to the Windows version, we will apply the same treatment to the Windows version and monitor the situation. Since the Windows version itself has a large amount of effects that consume a lot of memory, this should also lighten this up as well.
Also, this current issue has to do with effect textures, so it will be possible to fix this without affecting the specs if this bug occurs.
We would really appreciate it if everyone who tests the game on the test server could keep an eye out for this and send in reports.
Things to observe:
All effects. Below are examples:
Effects when players use weapon skills, magic, and abilities
Effects when enemies use their abilities
Effects displayed in cut scenes
Effects from item and equipment usage
What to look for:
In the case that any of the above problems occur, please let us know with a detailed bug report what happened and in what case it happened.
Also, once everything is running properly on the test server we will applying the edit program to a version update in the near future.
Thank you all very much for your cooperation and support. |
| |
| 03-16-2012 05:32 PM | | Camate | | Community Rep | |
| Howdy!
I’d just like to give another update on the status of the Xbox 360 freeze issue.
We have performed tests with the editing program applied to the Windows version and a number of minute problems have been eliminated. As such, we will be implementing the current editing program into the game during this month’s version update.
We would like to keep a close watch on this even after the version update, so if you see any problems, please be sure to let us know! | |
| 03-30-2012 01:54 PM | | Camate | | Community Rep | |
| Greetings!
With the version update that just took place the other day, countermeasures have been implemented for the issue where the Xbox360 would freeze due to many in-game effects going off.
Regarding the issue where the game freezes for a short period of time upon zone change, this is due to the loading of game data from local resources. In the case the freeze issue does not resolve after a certain period of time, we believe it may be due to another cause, so please send us the details if you encounter this.
(The issue where the game freezes for a short period of time also occurs in the Windows version.)
On a side note, in regards to the issue where the light from the lantern shines directly on the ground, which has been occurring after the March version update, the QA team has confirmed this issue under testing environments. We are working on this matter to have it resolved and will give an update once there is progress. Thank you for your patience and we apologize for any inconveniences these issues may cause.
(This issue also occurs in the Windows version) | |
|
|
