No Content ID ? Maintenance ~
No Content ID ? Maintenance ~
Looks like it might be "bye bye Bonanza" after all for us...sadhi438urieuhgfrgtklauhte
ok finally i got my second character to work. My visa card i pay my main with wouldnt work at all for him. Same for my family's cards either. Tonight i try my friends card from kuwait and bam, now it works. So try some other cards if you got access to it.
:O Will try and call some friends... maybe maybe I too can start playing :O
Now i tried another Norwegian friend of mines card ( it worx on his end ) but not on my , must find other ppls cards :D
Now i tried another Norwegian friend of mines card ( it worx on his end ) but not on my , must find other ppls cards :D
yea hope so snitch. I figured since my card worked on my main it couldnt be the problem but guess i was wrong
Apparantly there transfuring all PO accounts to SE and they said there may be probmens with Content ID services till begginging og August ='/
Sucks cause i bought the game again today and cant reactivate! D:
Sucks cause i bought the game again today and cant reactivate! D:
IT WORKED WITH SKANDIABANKEN :D KEntax on Ragnarok THX MATE :D
Shiva.Tyurruu said:
Apparantly there transfuring all PO accounts to SE and they said there may be probmens with Content ID services till begginging og August ='/
Sucks cause i bought the game again today and cant reactivate! D:
Sucks cause i bought the game again today and cant reactivate! D:
i'd say 3 weeks now (well that is my estimate). my guess is we either wait for them to transfer our playonline IDs to our square-enix account or till month. i still don't understand why we have to wait on the JP HQ to resolve the whole billing issue. i may be affected as well, but i'm probably affected the same as you guys.
when they said they were gonna fix the issue in a few days, 3 weeks have elapsed and haven't been announced yet unless we need to get our further answers and see if we can continue with having playonline IDs transferred to our square-enix accounts.
when they said they were gonna fix the issue in a few days, 3 weeks have elapsed and haven't been announced yet unless we need to get our further answers and see if we can continue with having playonline IDs transferred to our square-enix accounts.
I'm not using someone elses credit card to play a video game, that's insane.
They're not going to announce there's an issue where they aren't allowing new players to play their game, that would be an advertising nightmare. Its better to pretend its not happening until they can fix it.
They're not going to announce there's an issue where they aren't allowing new players to play their game, that would be an advertising nightmare. Its better to pretend its not happening until they can fix it.
Jul. 15, 2011 13:15 [GMT] From: FINAL FANTASY XI
Registration Server Maintenance (Jul. 26-27)
The PlayOnline registration server will be unavailable due to maintenance at the following time. This is part of the migration process of the PlayOnline ID to the Square Enix Account. During this period, users will be unable to perform the following:
- Register or unsubscribe PlayOnline accounts
- Review, purchase, cancel, or reactivate Content IDs
- Review or update member information
- Purchase registration codes
- Apply for the World Transfer Service
- Access PlayOnline Membership Information from the official PlayOnline web site (http://www.playonline.com)
- Register Reward Codes
- Apply for the Character Reactivation Service
- Purchase of Add-on scenarios
- Purchase of Square Enix Security Tokens
Also, the Character Reactivation Service will become temporarily unavailable starting from Jul. 26, 2011 03:00 GMT. Information on when the service will resume will be provided at a later date.
We apologise for any inconvenience this may cause and thank you for your patience.
[Date & Time]
From Jul. 26, 2011 03:00 to Jul. 27, 2011 05:00 GMT
[Affected Services]
PlayOnline
Registration Server Maintenance (Jul. 26-27)
The PlayOnline registration server will be unavailable due to maintenance at the following time. This is part of the migration process of the PlayOnline ID to the Square Enix Account. During this period, users will be unable to perform the following:
- Register or unsubscribe PlayOnline accounts
- Review, purchase, cancel, or reactivate Content IDs
- Review or update member information
- Purchase registration codes
- Apply for the World Transfer Service
- Access PlayOnline Membership Information from the official PlayOnline web site (http://www.playonline.com)
- Register Reward Codes
- Apply for the Character Reactivation Service
- Purchase of Add-on scenarios
- Purchase of Square Enix Security Tokens
Also, the Character Reactivation Service will become temporarily unavailable starting from Jul. 26, 2011 03:00 GMT. Information on when the service will resume will be provided at a later date.
We apologise for any inconvenience this may cause and thank you for your patience.
[Date & Time]
From Jul. 26, 2011 03:00 to Jul. 27, 2011 05:00 GMT
[Affected Services]
PlayOnline
Titan.Joclyn said:
I'm not using someone elses credit card to play a video game, that's insane.
Quote:
Services that will be temporarily unavailable:
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
Lol
Looks like we will miss our Bonanza results alright, this is surprisingly annoying o_o I don't think I will reactivate if I miss Bonanza to be honest.
Fenrir.Saeki said:
Quote:
Services that will be temporarily unavailable:
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
Lol
Looks like we will miss our Bonanza results alright, this is surprisingly annoying o_o I don't think I will reactivate if I miss Bonanza to be honest.
Curious if the people that had their content IDs cancelled had them reactivated by SE or if they had to do it themselves. I quit over this (wasn't worth the hassle and I was planning on leaving anyway), and already uninstalled the game. I'm curious if I should reinstall POL viewer or not 'cause I don't want them ninja-reactivating my content IDs and billing me, yet again, for months I won't be playing. Anyhoo. If anyone knows if they 'fixed' people's content IDs for them or left that up to them.
To soon to tell but you probably wouldnt get double billed, I'd hope..
Ragnarok.Cerelyn said:
Fenrir.Saeki said:
Quote:
Services that will be temporarily unavailable:
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
-Character Reactivation Service
Please note that after the start of the transfer process, the Character Reactivation Service will be temporarily unavailable. We expect the service to resume in late August 2011.
Lol
Looks like we will miss our Bonanza results alright, this is surprisingly annoying o_o I don't think I will reactivate if I miss Bonanza to be honest.
esdain said:
Curious if the people that had their content IDs cancelled had them reactivated by SE or if they had to do it themselves. I quit over this (wasn't worth the hassle and I was planning on leaving anyway), and already uninstalled the game. I'm curious if I should reinstall POL viewer or not 'cause I don't want them ninja-reactivating my content IDs and billing me, yet again, for months I won't be playing. Anyhoo. If anyone knows if they 'fixed' people's content IDs for them or left that up to them.
I wouldn't worry about them reactivating your IDs, but keep your eye on the billing.
i don't think it's really the bank. they said it's the billing issues and they would fix it in a few days, but i found that as a lie. i don't get what's going on right now, but even if i try to reactivate my ID, i would get the same error including updating the payment. it's been almost 3-4 weeks that they haven't fixed the issue (or problem).
have they said how much we've been charged?
have they said how much we've been charged?
I got an email from them yesterday saying.. "we are very sorry for what has happened but due to the PoL/Se merge you are unlikely to be able to reactivate your account until after this is complete" or words to that effect anyway..
We can only hope it will work after the merge, but I wouldnt bid on it.
i don't get what they mean by "unlikely to be able to reactivate your account". at least we need more answers on how are we gonna reactivate our content IDs after POL/SE merge because after all that hard work we did in the game, we just don't want them erased and we have to work up all that effort again.
Well I have to as I lost my account but it doesnt matter. I havnt been able to register a new account or reactivate one of my old mule accounts.
Any of you guys tried reactivating after this account transfer thing?
It works for me now! Hope it gets sorted for you guys too.
It works for me now! Hope it gets sorted for you guys too.
i re-activated mine, but i can't login to playonline. i got this error code: POL-5312 stating that my SE ID, pass or 1-time pass is incorrect. how do i fix this problem?
Asura.Chiririn said:
i re-activated mine, but i can't login to playonline. i got this error code: POL-5312 stating that my SE ID, pass or 1-time pass is incorrect. how do i fix this problem?
If you did it right, it will log you in as that, and with your Square Enix password (so not your POL password). I did this wrong the first time also xD
Edit: Yeah, you go to login. Then it asks you for that extra password if you have one (the optional one that you can set in POL). After you enter that, there's a button to the left called Settings. Down below, enter your Square Enix ID. Then go to login and enter your Square Enix password. Don't confuse it with the POL password you had before.
Now I been able to transfer and reactivate my mule account. Could even pay with crysta on overdue fees. SE actually did something good with the merge.
Now gotta update the game.. over night
Now gotta update the game.. over night
Ragnarok.Cerelyn said:
Now I been able to transfer and reactivate my mule account. Could even pay with crysta on overdue fees. SE actually did something good with the merge.
Now gotta update the game.. over night
Now gotta update the game.. over night
So i was gonna reactivate my friends account too which I took over some while ago.
Forgot my password for it ofc so was gonna reset it with help of SE. This is the answer they gave me:
His last statement was 1 sec long and I was like "uhhh..." *click* Agent Robert P has disconnected. >.>
Forgot my password for it ofc so was gonna reset it with help of SE. This is the answer they gave me:
Quote:
Agent Robert P: I have located your account but both your PlayOnline ID and SQUARE ENIX ID are in the EU region. You will have to contact EU support for further assistance. Go to http://support.eu.square-enix.com
You: They not opened atm, thats why I was hoping you could help me reset it, would appriciate it. Really wanna play this weekend since im off work :(
Agent Robert P: Unfortunately we can only assist with accounts in the US / North America region.
You: That's ironic since you managed to reset my password on my old account which was EU as well. But oh wells
Agent Robert P: Thank you for visiting the SQUARE ENIX Support Center! Take care and hope to see you online!
Agent Robert P has disconnected.
You: They not opened atm, thats why I was hoping you could help me reset it, would appriciate it. Really wanna play this weekend since im off work :(
Agent Robert P: Unfortunately we can only assist with accounts in the US / North America region.
You: That's ironic since you managed to reset my password on my old account which was EU as well. But oh wells
Agent Robert P: Thank you for visiting the SQUARE ENIX Support Center! Take care and hope to see you online!
Agent Robert P has disconnected.
All FFXI content and images © 2002-2025 SQUARE ENIX CO., LTD. FINAL
FANTASY is a registered trademark of Square Enix Co., Ltd.