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@FFXI_EN: As a result of the earthquake, we temporarily may have to shut down the servers hosting FFXI and FFXIV. (1/3)
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@FFXI_EN: We will give you as much advance notice as possible under the rapidly changing circumstances. (2/3)
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@FFXI_EN: If the servers are shut down, we will provide updates in the Information section of our official websites http://bit.ly/efRi9c (3/3)
Just thought you all should be aware of the possibility.
Update:
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To the SQUARE ENIX community:
As you know, Japan has been hit with a terrible disaster this week. We have received and greatly appreciate all the kind words of concern from our fans and players.
As a result of the earthquake, we temporarily may have to shut down the servers hosting FINAL FANTASY XI and FINAL FANTASY XIV.
We are now analyzing the situation and studying very hard what we can do to fulfill our social responsibilities under the unusual circumstances, and to mitigate the inconvenience to our players. According to our best estimate at this point, we will temporarily have to shut down the servers shortly. We will give you as much advance notice as possible under the rapidly changing circumstances. If the servers are shut down, we will try to provide updates in the Information section of our Official Website below.
FINAL FANTASY XIV , The Lodestone: http://lodestone.finalfantasyxiv.com/
FINAL FANTASY XI Official Website: http://www.playonline.com/
We sincerely apologize and appreciate your understanding.
Sincerely,
SQUARE ENIX
Update:
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@FFXI_EN: Due to the earthquakes that have occurred in Japan, we have decided to temporarily suspend the game servers.(1/5) #FFXI
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@FFXI_EN: To accommodate the suspension of services, players will not be billed for the FFXI service throughout the April billing cycle.(2/5) #FFXI
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@FFXI_EN: Please see the official announcement for more details. http://bit.ly/gr1YgH (3/5) #FFXI
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@FFXI_EN: We will continue to operate the official websites and the forums to provide updates on the current situation.(4/5) #FFXI
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@FFXI_EN: Additional information regarding this matter will also be posted on the Information section as it becomes available.(5/5) #FFXI
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Due to the continuous earthquakes occurring in the eastern regions of Japan since Mar. 11, 2011, the power companies in Japan have encouraged everyone to cooperate by conserving as much energy as possible as it is feared there will not be enough power supply. Based on the current situation, we have decided to shut down the game servers temporarily, and therefore to suspend services of FINAL FANTASY XIV, FINAL FANTASY XI, and PlayOnline temporarily.
The services will be temporarily suspended for at least a week starting on Mar. 13, 2011 3:00 (PDT). We will provide an update regarding the reinstatement of the service as additional information becomes available. In connection with the temporary suspension of services, players will not be billed for any PlayOnline service throughout the April billing cycle. Additional information regarding this matter will also be posted as it becomes available.
We apologize for any inconvenience this may cause, and thank you for your understanding of this unusual situations.
[Date & Time]
A week starting from Mar. 13, 2011 3:00 (PDT)
[Affected Service]
- FINAL FANTASY XIV
- FINAL FANTASY XI
- PlayOnline
* Additionally, the following services are currently unavailable:
- Friend List Plus
- FINAL FANTASY XI Linkshell Community Beta Version
- PlayOnline Friend List Application
- Community Site Link Registration: Owner Menu
* Please be advised that we will continue to operate the official websites, FINAL FANTASY XIV Lodestone, forums, and the SQUARE ENIX Support Center to be able provide our customers with updates on the current situation.
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[Reference]
An excerpt from the Caution posted on
TOKYO ELECTRIC POWER COMPANY (TEPCO)’s home page:
A big earthquake occurred in the northern part of Japan at 2:46PM of March 11th 2011. Because TEPCO's facilities have been seriously damaged, power shortage may occur.
TEPCO appreciates customers' cooperation in reducing electricity usage by avoiding using unnecessary lighting and electrical equipment.
We are taking all measures to restore power, however, we expect extremely challenging situation in power supply for a while. We kindly ask our customers to cooperate with us in reducing usage of power.
