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I've decided to start writing actual letters to SE customer service office in California. Got the address from an agent earlier:

PlayOnline Information Center
999 N. Sepulveda Blvd. 3rd Floor
El Segundo, California 90245

This is what I've come up with so far:

I want to know exactly when, if or how the closed server Bahamut will reopen. From what I can get from the customer service reps I've spoken with and the GMs I've chatted with the closure is directly related to the number of active characters attached to that world.

What I want to know as a customer is (1) the exact number of current active characters, (2) the number of characters Square-Enix wants there to be before it will reopen the gates to Bahamut and (3) the average number of characters that permanently leave the server by way of transfer or ban each month, since deletion is not final as the re-activation campaign allows for a user to re-active any deleted characters even if on a closed server. Also, (4) please give me SE's estimate of when the server will be re-opened.

As a customer I cannot make a sound judgment as to whether I should stay on Bahamut and suffer a continued poor play experience in direct result of the server closure or seek a world transfer to a new server.

I don't know if anyone that would read this plays on the Bahamut server or even if they'd agree with my assessment, but I know that I personally am having a horrible play experience because of the lack of new players coming into the world.